This privacy policy will explain how One Vision uses personal data is collected from you when you use our website.
Topics
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
One Vision collects the following data:
• Personal identification information (name, email address, phone number, etc.)
• Other data specific to your enquiry with One Vision
How do we collect your data?
You directly provide One Vision with most of the data we collect. We collect data and process data when you:
• Register online or contact us about our services
• Voluntarily complete a survey or provide feedback on a One Vision form
• Use or view our website via your browser’s cookies
• Complete and application form to join One Vision
• Provide a service that One Vision uses
One Vision may also receive your data indirectly from the following sources:
• Referral from an agency requesting a service is provided to you
How will we use your data?
One Vision collects your data so that we can:
• Process your enquiry for a service or to volunteer
• Email you with details of our services or events we think you may like
• Update you with information about One Vision
If you agree, One Vision will share your data with our partners so that they may offer you their services
• Local government agencies
• Local charitable groups and community projects
When One Vision processes your enquiry, we may send your data to, and also use the resulting information from, local agencies for means of identification.
How do we store your data?
One Vision securely stores your data securely in hardcopy at our premises and/or securely within our computer systems.
One Vision will keep your data for the period of time you use One Vision services or volunteer with One Vision, or as required by law. Once this time period has expired, we will delete your data by secure methods for paper or computer file deletion.
Marketing
One Vision would like to send you information about our services that we think you may like, as well as those of our partners, as listed on our website.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop One Vision from contacting you for marketing purposes or giving your data to other members of the charity.
If you no longer wish to be contacted for marketing purposes, please email: info@ovwatford.org
What are your data protection rights?
One Vision would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request One Vision for copies of your personal data. We may charge a fee for this service.
The right to rectification – You have the right to request that One Vision correct any information you believe is inaccurate. You also have the right to request One Vision to complete information you believe is incomplete.
The right to erasure – You have the right to request that One Vision erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that One Vision restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to One Vision’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that One Vision transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@ovwatford.org
Call us at: 07702 566667
Or write to us at: Stanborough Park Centre, 609 St Albans Road, Watford WD25 9JL
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org
How do we use cookies?
One Vision uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – One Vision uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – One Vision uses these cookies to collect information about your visit to our website, the content viewed, the links you followed and information about your browser, device, and your IP address. One Vision sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The One Vision website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
One Vision keeps its privacy policy under regular review and places updates on this web page. This privacy policy was last updated on 1st December 2020.
How to contact us
If you have nay questions about One Vision’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Emails us at: info@ovwatford.org
Call us: 07702 566667
Or write to us at: Stanborough Park Centre, 609 St Albans Road, Watford WD25 9JL
How to contact the appropriate authority Should you wish to report a complaint or if you feel that One Vision has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Website: https://ico.org.uk/make-a-complaint/
Call: 0303 123 1113